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															Scheduled System Maintenance: August 16, 2021 
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															 Doubleknot system maintenance is scheduled to occur on Monday, August 16 from 3 AM ET to 5 AM ET. During this time, services will be unavailable.  
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															New Features: Deactivate Discounts and Find Declined Transactions 
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															 The following new features are available. 
															  
															Deactivate Discounts
															 
															It’s easier than ever to deactivate discounts! Deactivating a discount maintains historical usage data for reporting while ensuring that the discount can’t be used for future transactions. To deactivate a discount, follow these steps: 
															
																- In Event Management or Membership Management, select Manage Discounts.
 
																- Locate the discount you want to deactivate.
 
																- Click the three-dot menu at the right, and select Deactivate. A confirmation dialog box will be displayed.
 
																- Click OK. The discount will be removed from the list.
 
															 
															Deactivating a discount 
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															Find Declined Transactions 
															 
															When you search for payments, you can now include declined transactions in your results. To search for declined transactions, follow these steps. 
															
																- In the Administrator panel, click Financial Accounts.
 
																- Click Find Payments.
 
																- Enter your search criteria.
 
																- Select Include declined transactions.
 
																- Click Search. The results will include all declined transactions that match your criteria.
 
															 
															You can now include declined transactions when you search for payments.  
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															Spotlight is Now a Monthly Newsletter
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															 Starting with this edition, Spotlight will now be published on the first Monday of every month. Do you have suggestions or ideas for articles? Let us know at support@doubleknot.com! 
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